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ADDRESS:
PO Box 302250
North Harbour
Auckland, New Zealand

FREE PHONE:
0800 31 61 81

PHONE:
+64 9 415 1685

The first choice for mobility and rehabilitation products in New Zealand
warranties

Otto Bock Healthcare

Otto Bock HealthCare (Otto Bock) warrants all of its products and services, to the original purchaser, to be free from defects in materials and workmanship. This warranty applies, subject to normal wear and tear, when the products are used as intended, without unapproved modifications, following all Otto Bock instructions and requirements; and when they are fitted by or under the direct supervision of certified/licensed practitioners who meet all Otto Bock product-specific training requirements for a given product.

The duration of our Limited Warranties varies by product and service, but all are effective from the date of delivery to the intended user. When indicated, the duration of the Limited Warranty for some components may be extended when incorporated into a finished device in which all of the components are manufactured by Otto Bock and installed in conformance with all Otto Bock recommendations. Otto Bock's sole obligation under this Limited Warranty shall be to repair, replace, or refabricate at no charge, or to refund the cost of the system or component thereof to the original purchaser, at Otto Bock's sole discretion. The specific terms and conditions of the limited warranty for the following product(s) are as follows:

This limited warranty does not cover labour, freight charges, or damage due to accidents, neglect, misuse or operation beyond capacity, parts damaged by improper installation, substitution of parts not approved by Otto Bock, any alteration or repair by others that, in Otto Bock's judgment, materially or adversely affects the product or part.

THE EXPRESS WARRANTIES SET FORTH HEREINABOVE ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND ALL SUCH OTHER WARRANTIES ARE HEREBY DISCLAIMED AND EXCLUDED BY OTTO BOCK. IN NO EVENT SHALL OTTO BOCK'S LIABILITY OF ANY KIND INCLUDE ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF OTTO BOCK SHALL HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH POTENTIAL LOSS OR DAMAGE.

 
ADDRESS PO Box 302250, North Harbour, Auckland, New Zealand
PHONE Call Free: 0800 31 61 81 • Auckland: 415 1685 • International: +649 415 1685
FAX New Zealand: 09 415 1686 • International: +649 415 1686
EMAIL Technicians: techhelp@alliedmedical.co.nz
Customer Care Team: helpis@alliedmedical.co.nz