Quote Builder FAQs

Quote Builder is our exciting new tool to help Assessors and Resellers generate a quote for clients quickly and easily. Here are some answers to some of the questions you may have...

What if I can’t find the product size that I am after for my quote?

As we’ve listed the most common sizes of each product option and the ones that we generally have in stock simply add the product size you are after into the Special Instructions field once you are ready to confirm your quote. We will then come back to you to let you know if this size is available by way of a confirmed quote – or our Customer Care Team will let you know the closest size we can do.

What if there is a product I want added to the quote but I can’t find it on the website?

Let us know at helpis@alliedmedical.co.nz and our team will see if we can source the product that you require.

Where do I get my website login from?

Contact us at helpis@alliedmedical.co.nz and we will get a login and password set up for you. Once you have these details we will send you some instructions on how to request a quote. Once you have these login details you will be able to change your password at any time – which is a great idea if you want to create one that you can easily remember!

How do I get a quote for an item that has POA rather than a price?

Products that are listed on our website as POA tend to be more complex equipment items and often require scripting. Just list the product you are requiring in the Special Instructions part of the quote and we will contact you directly to work with you to create this quote.

What if I am after a quote for a funder who is not listed there?

Under the Funder part of the quote details screen, tick “Other” and specify the funder in the “Please enter alternative Funder” field. If there is a special price available for that funder we will come back to you quick smart with an updated quote.

What if I am unsure if the quote will be funded by accessable or Enable – or privately?

Under the Funder part of the quote details screen, tick “Other” and let us know that you are unsure at this stage. The quote will list our standard pricing but one of our Customer Care Team will be in touch with you shortly afterwards to confirm the correct price for your item for that funder.

Why is freight not included on the quote?

Freight is calculated by our Customer Care Team as it can be highly variable due to volumetric and distance calculations.

How do I get a quote for an item that is scripted?

Just send through the script requirements to a member of the Customer Care Team at helpis@alliedmedical.co.nz and they will email you back a quote matching your script.

What if I need to change a quote that I have done through the website quote builder?

Email helpis@alliedmedical.co.nz and let us know that you would like to amend the quote that you sent through and what changes you would like to make. If you can provide us with the Quotation reference number, a client name and your preferred contact phone number - that would help us quickly action any changes you require for us to amend the original quote.

Need Help?

Please contact our Customer Care Team and we'll be happy to assist you.

  Call us 0800 31 61 81

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