TENS Machine FAQ's

What is a TENS machine, and how does it work?

A TENS (Transcutaneous Electrical Nerve Stimulation) machine is a portable device that uses mild electrical impulses to relieve pain. It works by sending these low-frequency electrical currents to the users nerves, which can disrupt pain signals and promote the release of endorphins, your body's natural painkillers.


What conditions can a TENS machine help with?

TENS machines are commonly used to manage various types of pain, including back pain, arthritis, muscle pain, labour pain and postoperative pain. They can also be helpful for conditions like sciatica, menstrual cramps, and neuropathy. However, it's essential to consult with a healthcare professional to determine if TENS is suitable for your specific condition.

Is TENS painful?

TENS should not feel painful and if pain is felt the user needs to ajust the settings or stop using the devise. The user should set the intensity at a level that is strong, but tolerable. It may feel like a tingling, buzzing, or muscle-twitching sensation. As the user grows accustomed to the feeling, they may be able to increase the intensity.

Are there any side effects associated with TENS therapy?

TENS therapy is generally considered safe and well-tolerated. However, some individuals may experience minor side effects like skin irritation or muscle twitching during use. These effects are usually temporary and can be minimised by following the recommended settings and guidelines. If a user experiences persistent discomfort or has concerns about side effects, they should consult with a healthcare professional.

How do you clean a TENS machine?

The device can be cleaned by wiping gently with a damp cloth moistened with mild soap and water. Never immerse the device in water or other liquids.

Wipe lead wires with a damp cloth as above if they become soiled.


How should you store a TENS machine?

To properly store the device for an extended period of time, remove the battery from the unit. Put the unit and accessories in a carrying case and store in a cool, dry location.

Need Help?

Please contact our Customer Care Team and we'll be happy to assist you.

  Call us 0800 31 61 81

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